Pinterest: A Picture is Worth a Thousand Statuses…

Everybody’s up on Pinterest in 2012. The biggest social network this year. So I just wanted to summarise what is so great about this new Social Network which has everyone pinning and re-pinning.

1. It makes it easier to share with very little effort. (taking advantage of a key trend – Likes and Retweets are SO last year)
2. It’s ALL Visual, specifically pictures (taking advantage of another key trend – people like anything visual better than text)
3. It mashes up recommendations by your friends with the topics you’re interested in, making it SUPER-relevant to YOU.(Relevance Rules the Social Web)

So…is it just a flash in the pan or will it be around long enough to survice as well as overcome the myriad of copy-cats which have suddenly spawned.  I think it will, merely because of the network effect i.e. If your friends are on it, that’s where you’re most likely to go… and Pinterest is BOOMING.

How does it make money… read the second article below for details, bottom line is that any on-line e-commerce store can make money from this and its great for brand building, especially brand equity.  Even though it may not be that big yet, it certainly wouldn’t hurt making your brand look very pretty on the site.

Further Reading…

Why Pinterest is 2012′s hottest website
Pinterest making money by adding tracking code to certain user pins
How Pinterest is Becoming the Next Big Thing in Social Media for Business

#ACTA, in very simple terms.

You’re probably aware of the recent term and hashtag for #ACTA. Here’s a simple summary so you’re more aware of what they are and what impact they have.

ACTA – Anti-Counterfeiting Trade Agreement

What’s it aim to do?
ACTA aims to establish multinational standards on intellectual property rights enforcement.

Why is it a Problem?

  • The title suggests it deals with counterfeit goods, but broadly it deals with tools targeting internet distribution and information technology.
  • Acta has been negotiated as a trade agreement to give it certain freedoms from democratic scrutiny i.e. it doesn’t get debated as much.
  • The controversial (and unusual for a trade agrement) part of the treaty which not only insists on criminal penalties for piracy but also for those accused of "aiding and abetting" copyright infringement.

    • Large fines for companies that that are accused of copyright piracy. i.e. this could mean any website found to be hosting pirated content that has a large audience.
    • Large fines for those companies deemed to be "aiding and abetting" copyright infringement, which could extend to ISPs, but not necessarily to the average individual at home using Bittorrent to download a song.
  • The argument for it is that by clamping down on counterfeit goods, generic medicines and internet copyright infringement, it is hoped that these valuable industries will be protected and will allow companies to recoup revenues lost to counterfeiting. i.e. It’s all about the money.
  • SOPA and PIPA extend US law to foreign infringing sites, ACTA writes the law internationally, and does not allow democratic governments to tweak their own copyright law.
  • The support of major economies (US, Europe, Canada and Japan) will put pressure on developing countries to adopt the treaty. Particular areas of concern include the crack down on generic drugs and making food patents from large Multinational Corporations. i.e. It protects corporations laws internationally and really is all about  the money.

Main Criticisms

  • It is undemocratic
  • It blurs the lines between piracy and counterfeiting
  • It criminalises copyright infringement when there are civil sanctions already
  • It creates a barrier to changing national law by democractic governments.

What you can do about it?

  1. Raise Awareness by talking about it and getting the word out.
  2. You can write to your MP to oppose it. La Quadrature du Net has created a handy guide telling you how best to do this.

The content from the article above has been summarised from Wired (UK)

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Hey Google, Don’t BE EVIL!

If you’ve been paying attention to the recent moves by Google to "improve" their search results, guided by the principle of focusing on the user, and including the social sphere of anyone searching within the search results and thereby making all the content more relevant to each person.

Here’s the catch, Google Plus – by far the least used social network amongst the big three – is being prioritised over and above Twitter and Facebook.  so much for relevance.  Let’s not forget that this type of lunacy is what killed Yahoo! back in the day when they chose to put advertising above relevance in search terms… and ofcourse, Google came out on top and is where it is today.

But Facebook and Twitter engineers have devised a piece of code available from the site Focus on the User, which helps get rid of the meddling of Google’s new search philosophy and shows you more relevant results.

Here’s a breakdown of how the code works…

Google has always put the user first and focused on relevance when it came to search results and up until now it’s been brilliant. Pushing your own assets *ahem* Google Plus *cough* above the most relevant search results is just stupid, lame and dishonest. A lot of users are unhappy, and we do have alternatives which do rate relevancy over anything else. Bing, for example… even though I’ve never used it, if this goes on, I will definitely switch.

For more info, check the article over at the Guardian

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Simplicity, The New Measure of Value for Brands

One thing that is becoming very clear in the age of information overload is the ability to take these complex networks of information and sharing and make things "simpler" and easier to understand.

Just recently Google has been announced as "the most simple" brand.  From a recent Marketing Week article, 88% of  consumers are more likely to recommend a brand if it makes their customer service experience simple.

The report, by Seigel+Gale, claims that brands have much to gain by streamlining communications and services as consumers would pay between 2.7% and 5.2% or £2.75bn extra for simpler experiences.

Other brands following Google on the list of "simpler" brands are Amazon, John Lewis, Tesco, Travelodge, Lastminute.com, Premier Inn, McDonald’s, BBC and Apple.  That’s in order, by the way.

Twitter recently has also re-designed their iPhone app, Android app and on-line presence to make it more "being simple, consistent and fast".

A note from the President of the surverying company on the importance of simplicity to brands makes it clear as to where brands should direct their strategies…

Philip Davies, president of Seigel+Gale EMEA, says: “Simplicity is a powerful tool that helps brands get into consumers’ heads faster, and stay there for longer. As the UK continues to struggle in economic uncertainty, those brands that offer experiences that are clear, direct and easily communicated will forge ahead by generating strong customer loyalty.”

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SEO Keywords: Broad or Specific?

Keywords can be either general or specific when tagging your content on-line.

Broad/General keywords yield a higher search rate on-line by those who search within any particular broad category.

Being specifically targeted with your keywords yield a higher search engine ranking on the keyword and increases your conversion rates.

Depending on your objective, you could use either one of these tactics, but generally it is a good practice to use both in equal measure.

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How #Hashtags will Revolutionise Facebook

Everybody’s been going on about Facebook’s new subscribe feature and how it’s kind of something which should have been done AGES ago.  I guess the one good thing, so far, to come out of the launch of Google+ was to give Facebook a kick up the backside and get moving with improving their user benefits and experience.

One step further though… #hashtags.  This will make Facebook amazing. Think about it. Currently we use hashtags on Twitter to follow conversations at conferences and other events. Hashtags being enabled on Facebook will allow it to have seperate channels set up where Multi-media conversations will take place and further enable subscriptions of one set of people with another.

The implications for Brands and branded pages on Facebook is particularly pertinent here.  The fan page could be re-designed to handle topics which are specific to each brand, or it would mean that brands would need to manage another channel/platform where the brand is mentioned.  But, lessons on this have been learnt from using hashtags on Twitter already, so the transition should be smooth.

A move like this is a no-brainer. But the subscription element, allowing us to follow people who aren’t our friends on Facebook, is key here because we’ll be seeing a lot of people talking about topics we’re interested in but not be able to engage properly with them.  Currently the Subscribe function needs to be turned on by the user in order to work, not many people have done this. 

This functionality is already assumed on Twitter and will need to be made permanent on Facebook for the whole experience to be made seamless.

I just love how the entire platform is evolving and who knows… whatever I’ve mentioned here could be snatched up and implemented by Google + first!

 

Useful New Tool: Google Related

Google Have launched a very useful new tool.  For anyone who has googled restaurants and had to deep-dive for information and reviews for hotels, etc.  You will LOVE this.  It is a Chrome Browser extension but you will soon see the usefulness.

The tool is called Google Related.

Straight from the Google Blog…

Whether you’re reading a news article, shopping for a new pair of shoes or visiting your favorite musician’s website, Google Related works in the background to find you the most interesting and relevant content on the topics you’re currently viewing. For example, if you visit a restaurant’s website, Related can show you a map, reviews from Google Places, mentions from across the web and other similar eateries that you might want to try.

Google’s “Zero Moment of Truth”


(Click Above to Download the E-book)

Simply put, the traditional model was based on the consumer first experiencing a stimulus in some form (TV Advertising, being given a sample, etc.) which then lead to the first moment of truth at “the shelf” where the consumer would be faced with the decision to buy the product and the second moment of truth at home where they would be actually using and experiencing the product. This model was popularised by P&G back in the day and is one of the cornerstones of how marketers used to deal with consumers.

Traditional Model

In the new era, Google, and others, have added another moment of truth. The “Zero Moment of Truth” (ZMOT) which is the moment where the consumer picks up their smartphone, scans the product, looks for reviews, etc. before making a decision on the product to be bought.

Zero Moment of Truth

The big change from here is this feedback loop which informs all our purchasing decisions, adding the social and community element to the consumption cycle. Further, as you can see from the diagram above, the second moment of truth then lends more to the ZMOT of others by us writing our own reviews, commenting on-line, etc. after having used the product or service.

This philosophy makes sense and in fact it sort of forms a basis of how marketing people are going to need to operate in future. This is a fundamental change in a big consumer-decision-making cornerstone, and following on from there Marketing spend and resource will need to take into account the ZMOT in which consumers will be gathering information and spreading information which will ultimately affect the bottom line.

This philosophy also shows Google’s seriousness about doing business right and taking consumers to heart just as many marketers do with their brands.  One of Google’s tenets “Focus on the user and all else will follow…” seems to low through not just their search business but now through all of their other endeavours as well.

I can see great things coming from Google+ and its introduction of business usage along with its tracking and analytics tools as well as its myriad of content provision tools. It can only get better. The major difference I see between Facebook and Google in terms of this is that Facebook seems to be very self-focused instead of user-focused, that’s why I’ll be putting my money on Google in the next phase.

 

The Google+ Integration Heats up… with Fridge.

Google+Fridge

Google+ just bought out a service called Fridge (http://frid.ge) which allows users to create groups and invite friends to share coversations, events videos and photos.  But how will it all integrate?  Here’s the lowdown from the Fridge blog…

 

We are pleased to announce that the Fridge team will be joining Google!

It has been an amazing ride developing Fridge, but most important, we are very thankful to our enthusiastic community of users. We strongly believe in the group social experience, and we couldn’t think of a better place to realize our vision of bringing the nuance and richness of real-life sharing to the Web than as part of the Google Plus Project.

Fridge is closing up shop — the team will be folded into Google Plus, where we’ll continue some of our efforts. We heard you loud and clear over the weekend, so we’re expanding the time during which your Fridge data will be available for offloading. While you will no longer be able to post anything new to Fridge, you will still be able to download and save your data until Saturday, Aug. 20, at 6 p.m. EST. After that, in accordance with our privacy policy, we will delete all user data.

We look forward to continuing the vision of creating fresh and exciting social group experiences for users across the web.

Keep on keeping it fresh from Team Fridge, and see you on Google Plus.

I love watching a Social Network Evolve like this.

Google+ vs Facebook : First Impressions

Google+ is the new black… or whatever he popular fashion term is now. Initial thought was how bland it looked. Too clean and professional and lacking that little bit of personality which seems to exude from Facebook.

It is still in its testing stages so let’s go beyond the looks for now, let’s check out capability.

Google+ vs. Facebook

"Like" vs. "+1"

1. Integration

Currently there is no real integration with the rest of Google’s assets which is the real gem behind putting it in front in the social network race.  I’m thinking Event planning using Google Calender, which is already an essential asset in business and personal lives in terms of sharing and scheduling events.  Think Google Shopping, Google Maps, etc.  Geo-location, social integration with shopping, business and social and personal lives meshing together.  Google has all the right elements and making these come together makes it a really big threat in the current social sphere.  Even though it is still way behind the mass 750 million user base of Facebook.

2. Circles

I really like this element, Facebook has it in the “friends list” element but that’s hardly used by many and isn’t as integrated. Mark Zuckerberg’s comment around this points more to a difference of opinion when it comes to how Google and Facebook view the forming and interaction of groups. To illustrate the point, here’s a snippet from a recent blogpost up on All Things Digital.

Meanwhile, Google+ dreamed up a snazzy (but perhaps too snazzy; it can be confusing) new way to address asymmetric friend relationships with its Circles concept. Facebook maintains that users just don’t want to put time into manually managing their friends.

Zuckerberg — who is by some accounts the single-most followed person on Google+, despite the utter lack of public updates on his profile — reiterated today that fewer than five percent of Facebook users have ever used Facebook’s “friend list” tool, which is similar in function to Google Circles (but not as nicely designed).

Zuckerberg contended that Facebook Groups — which he said half of the company’s users actively participate in — are a more natural solution, because users collaborate to create a group rather than managing their contacts behind the scenes. Facebook’s definition of groups, he said, is “everyone who’s in the group knows that everyone else is in the group.”

3. Video

Google+ has something ahead of Facebook when it comes to video. Despite Facebook’s recent announcement of video integration with Skype, it is still only a one-to-one video conferencing tool.  Google+’s  hangout button, let’s you add up to ten people in a video conference.

4. Another Social Network

The only other major sticking point is that this is yet Another Social Network.  What we will need for this to take off better is more integration between Facebook and Twitter (forget the bloody politics and help the users).  If this isn’t addressed, what we could see is people choosing sides, FB or G+ ? (Throw up your gang sign). One of them will have to go, people don’t have enough attention these days to start fiddling about with so many social network platforms.